1. Reservation Confirmation:

All reservations are confirmed upon valid booking and, if applicable, deposit or full payment. A confirmation will be sent to your email.

2. Payment Policy:

• The reservation offers a non-refundable rate with prepayment. Please contact hotel reservation if you wish to pay upon check in date. 

• Accepted Payment Methods: We accept Visa, MasterCard, American Express, cash payments and bank transfer.

3. Cancellation Policy:

• Cancellations 5 Days or More Prior to Check-in:

  • Full refund for cancellations made five (5) full days or more prior to your scheduled check-in date.

  • Check-in is considered to begin at 2:00 PM local hotel time. For example, a check-in on the 10th requires cancellation by the 5th at 2:00 PM.

• Cancellations Less Than 5 Days Prior to Check-in:

  • Full charge for the entire reservation amount for cancellations made less than five (5) full days prior to check-in. No refund will be issued.

  • This policy also applies to "no-shows."

4. Modifications & Early Departures:

Modifications are subject to availability and may alter rates. The original cancellation policy applies if a modification leads to cancellation. Early departures will be fully charged for the entire reserved stay; no refunds will be issued.

5. Refunds:

Applicable refunds will be processed within 7-10 business days to the original payment method.